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SHIPPING & RETURN POLICY
We currently only ship to the continental US. We do not ship to P.O. Boxes, BFPO, APO/ FPO, or any other military addresses.
- We’re a small business and shipping costs impact us a lot, however to offset shipping costs, get 10% off orders $150+ automatically!
- If we are experiencing a high volume of orders or delays, we will contact you via email. You can also message us at email@example.com.
- All Items are sold “as is” and all sales are final
- See FAQs for more
- By appointment only
- Curbside pickup is free of charge and available in limited time slots at the KTF Warehouse (2310 Fourth St, Berkeley, CA 94710 between April 28-30 (Wed - Fri) from 9am to 5:15pm.
. See FAQs for more.
- How to Schedule Pickup (see video)
- In the cart page, select "Schedule a Pickup"
- Choose the available time slot and click "Confirm"
- Click "Checkout"
- On the next page select "Pick Up" under Delivery Method
- After payment, confirm your pick up time under Pickup Details
- If you do not show up for your pick up appointment we will contact you to arrange shipping your order.
WHEN YOU ARRIVE
- Please respect your pick-up time and arrive at the time you selected so we can limit the number of people on site.
- We will have signage outside the warehouse with info on where to park and where we can meet you to bring your order to you.
- We’ll need your order number and the name of the person who placed the order.
- Please wear a mask, stand on the tape lines, and keep 6 feet between yourself and others. We’ll have plenty of hand sanitizer available.