Shipping & Returns
IMPORTANT
All sales are final.
Products are sold as is. No returns or exchanges.
📦 Online orders are shipped only.
Online orders are not eligible for in-person pickup.
Online orders are not eligible for in-person pickup.
📦 Separate orders ship separately.
Due to the flash-sale format, we cannot combine separately placed orders.
Due to the flash-sale format, we cannot combine separately placed orders.
SHIPPING INFORMATION
How long will my order take to ship?
Our goal is to process your order within
5–7 business days.
All orders ship via UPS Ground from San Pablo, California.
Estimated transit time is approximately 1–7 business days, depending on your location.
Please allow up to 14 days to receive your order.
All orders ship via UPS Ground from San Pablo, California.
Estimated transit time is approximately 1–7 business days, depending on your location.
Please allow up to 14 days to receive your order.
Where do you ship?
We currently ship only to the
contiguous 48 United States.
Shipping is not available to Alaska, Hawaii, or U.S. territories.
We are also unable to ship to P.O. Boxes.
Shipping is not available to Alaska, Hawaii, or U.S. territories.
We are also unable to ship to P.O. Boxes.
How much is shipping and handling?
Our shipping rates reflect the actual weight and delivery costs
associated with getting your order to you safely.
| Order Total | Standard Shipping |
|---|---|
| Up to $29.99 | $10.00 |
| $30–$44.99 | $15.00 |
| $45–$64.99 | $20.00 |
| $65–$89.99 | $25.00 |
| $90–$124.99 | $30.00 |
| $125–$199.99 | $40.00 |
| $200–$299.99 | $56.00 |
| $300+ | Approx. 15–20% of order total |
Can multiple orders be combined into one shipment?
No. Due to the flash-sale format, orders placed separately
will be shipped separately.
Can I cancel or modify my order?
Once an order has been processed, it cannot be cancelled or modified.
RETURNS + DAMAGED ITEMS
What is your return policy?
All products are sold as is.
All sales are final. We do not accept returns or exchanges.
All sales are final. We do not accept returns or exchanges.
What if my item arrives damaged?
If your item arrives damaged as a result of shipping, please contact us
and we will review the issue on a case-by-case basis.
Email: hello@lemarchepopup.com
Phone: 510.822.2963
Email: hello@lemarchepopup.com
Phone: 510.822.2963
NEED HELP?
If you have questions or concerns about your order, please don’t hesitate to reach out.