Pick Up & Shipping Policies
- We will merge your orders for free so shop as many times as you'd like!
- If you order again for shipping, please check your order confirmation email for your free shipping code on your next order(s).
- If you are ordering again for pick up, do not select a second pick up time, we will honor your first pick up time selected.
SHIPPING & RETURN POLICY
- We currently only ship to the continental US. We do not ship to P.O. Boxes, BFPO, APO/ FPO, or any other military addresses.
- We’re a small business and shipping costs impact us a lot, however to offset shipping costs, get 10% off orders $150+ automatically!
- We are also offering a flat rate of $16.50 on orders under $150.
- Orders over $150 ship for free!
- If we are experiencing a high volume of orders or delays, we will contact you via email. You can also message us at email@example.com.
- All Items are sold “as is” and all sales are final
- See FAQs for more
- By appointment only
- Curbside pickup is free of charge and available in limited time slots at the KTF Warehouse 2310 Fourth St, Berkeley, CA 94710 on:
PICK UP SCHEDULE:
Thurs 5/11 - Fri 5/12: 10am - 3pm
Sat 5/13: 10am - 1pm
- See FAQs for more.
HOW TO SCHEDULE PICKUP
- Click checkout
- Click the pick up option
- After payment, you will receive an email to schedule your pickup.
- If you place another pickup order later, we will honor your first order's pickup time, so no need to schedule again.
- If you do not show up for your pick up appointment we will contact you to arrange shipping your order - please note we will charge $16.50 for shipping on orders under $150.
WHEN YOU ARRIVE FOR PICKUP
- Please respect your pick-up time and arrive at the time you selected so we can limit the number of people on site.
- We will have signage outside the warehouse with info on where to park and where we can meet you to bring your order to you.
- We’ll need your order number and the name of the person who placed the order.